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Kanban System Design (KSD)

Ideal for: Team leaders and managers, project managers, experienced Scrum Masters and Agile Coaches, development team members interested in Kanban, operations and support managers, process improvement specialists.

Interested in learning more about our training or hiring it for your team or organization? Please don't hesitate to contact us. We'd happy to answer any questions you may have and taylor it for your needs.

About the Course

In the Kanban System Design (KSD) training, participants will have the opportunity to intensively practice the application of the Kanban method. This will enable them to design and optimize processes, solve problems through informed decisions, and significantly improve their teams' productivity. This training provides an intensive practical experience with the Kanban method: participants will not only learn the theory but also design processes, identify and address issues, make strategic decisions, implement essential practices, and adopt innovative collaboration models.




English, Spanish, or Portuguese


Online or on site


  • Students completing this course and the Kanban Systems Improvement course receive the Kanban

  • Management Professional (KMP) credential.

  • Pre-class preparation calls are available upon request so we can tailor the contents to the needs of your teams and your organization.

  • Post-class follow-up calls are offered as needed for any remaining questions and to define possible next steps.

  • Free membership to, with access to all of its contents

  • Free access to RafaBot, your portable AI Agile Coach with 30 monthly credits for a limited time (experimental).

  • 16 PDU's (for PMI).


  • Visual Management of Work

  • Value Stream Mapping

  • Capacity Management: Service Classes

  • Work in Progress (WIP Limits)

  • Continuous Flow

  • Metrics

  • Design and Implementation of Advanced Kanban Boards

  • Strategies for Improving Work Flow Fluency through Kanban

  • Identification and Management of Bottlenecks

  • Explicit Work Management Policies

  • Using Kanban for Change Management and Continuous Improvement

Your Instructor

Rafa Sabbagh

Rafa Sabbagh is an accomplished author, speaker, trainer and consultant with extensive experience in business transformations. His expertise and insights have helped numerous individuals and organizations to improve their work, with efficiency and effectiveness. With his passion for innovation and continuous improvement, he is a respected figure in the industry and a sought-after speaker at events and conferences worldwide.

Rafa Sabbagh is also a Certified Scrum Trainer (CST), and an Accredited Kanban Trainer (AKT), having trained more than 10,000 students in more than 500 classes.

Testimonials (trustPilot)

"Fantastic training: Very Interactive training. A lot of great information and learned a lot of new things. It was a wonderful experience and I loved every single bit of it. The instructor, Rafael, was fantastic."

Valentin Neagu (Germany) ⭐️⭐️⭐️⭐️⭐️

InquirE about our training

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