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Certified ScrumMaster (CSM)

A pragmatic view of Scrum and Agile

Ideal for: Scrum Masters, Agile Coaches, developers, and anyone interested in learning and deepening their understanding of Scrum.

Interested in learning more about our training or hiring it for your team or organization? Please don't hesitate to contact us. We'd happy to answer any questions you may have and taylor it for your needs.

About the Course

In our Certified ScrumMaster training, participants will learn the fundamentals of Agile and Scrum, including the framework's roles, events, and artifacts. Scrum will be studied not only for application as a Scrum Master but also in other roles within a Scrum Team. Throughout the training, myths and facts will be discussed, the process of becoming an effective Scrum Master or Agile Coach will be explored, and participants will learn how to build high-performing teams. By participating in the training, attendees will become members of the Scrum Alliance with two years included, and to obtain the certification, they will need to actively participate and pass the final multiple-choice exam.




English, Spanish, or Portuguese


Online or on site


  • Certified ScrumMaster (CSM) official certification

  • Scrum Alliance Membership

  • Pre-class preparation calls are available upon request so we can tailor the contents to the needs of your teams and your organization.

  • Post-class follow-up calls are offered as needed for any remaining questions and to define possible next steps.

  • Free book from Rafa Sabbagh, "Scrum: Agile Product Development for Success", with 500+ pages with updated, extensive information about Scrum and its real-life use (digital format). A 40-dollar value, absolutely free! Check the book on Amazon:

  • Free membership to, with access to all of its contents

  • Free access to RafaBot, your portable AI Agile Coach with 30 monthly credits for a limited time (experimental)

  • 14 PDU's (for PMI)

  • 14 SEU's (for Scrum Alliance)


  • Agile: Values and Principles of the Agile Manifesto in Practice

  • The Scrum Cycle

  • Self-Management and Cross-Functionality

  • Prioritizing Value

  • The Scrum Team (Responsibilities):

    • Scrum Master: The facilitator and servant leader

    • Product Owner: The owner of the product

    • Developers: Those who create the product

  • Artifacts and Commitments:

    • Increment and its commitment, the Definition of Done

    • Product Backlog and its commitment, the Product Goal

    • Sprint Backlog and its commitment, the Sprint Goal

  • Events:

    • Sprint Planning

    • Daily Scrum

    • Sprint Review

    • Sprint Retrospective

    • Additional: Backlog Refinement

Your Instructor

Rafa Sabbagh

Rafa Sabbagh is an accomplished author, speaker, trainer and consultant with extensive experience in business transformations. His expertise and insights have helped numerous individuals and organizations to improve their work, with efficiency and effectiveness. With his passion for innovation and continuous improvement, he is a respected figure in the industry and a sought-after speaker at events and conferences worldwide.

Rafa Sabbagh is also a Certified Scrum Trainer (CST), and an Accredited Kanban Trainer (AKT), having trained more than 10,000 students in more than 500 classes.

Testimonials (trustPilot)

"Fantastic training: Very Interactive training. A lot of great information and learned a lot of new things. It was a wonderful experience and I loved every single bit of it. The instructor, Rafael, was fantastic."

Valentin Neagu (Germany) ⭐️⭐️⭐️⭐️⭐️

InquirE about our training

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